A Hosted Dialler to Grow your Call Centre

Increase Sales, Productivity and Conversions

The No Commitment Predictive Dialler.

Unlock the power of SaaS innovation.

Embrace cutting-edge technologies to drive growth, enhance customer experience, and stay ahead of the competition.

  • Stay ahead of the competition

Unlock SaaS innovation for a competitive edge, adaptive market dynamics, industry leadership.

  • Enhance customer experience

Leverage SaaS innovation to deliver exceptional customer experiences, improving satisfaction, loyalty, and retention.

Upgrade your call centre today

Generate high-quality leads effortlessly and boost your sales pipeline with our powerful lead generation solution.

  • Advanced Targeting

Reach your ideal audience by leveraging advanced targeting capabilities, allowing you to focus your efforts on the most relevant prospects.

  • Conversion Optimization

Optimize your lead generation process with conversion-focused strategies and tools.

  • Seamless Integration

Seamlessly integrate our lead generation solution with your existing systems and workflows for a smooth and efficient lead management experience.

Seamless CRM Integration

Automate repetitive marketing tasks, nurture leads, and drive customer engagement with our robust marketing automation solution.

  • Time-Saving Efficiency

Automate repetitive marketing tasks, freeing up valuable time to focus on strategic initiatives and creativity.

  • Personalized Customer Journeys

Create targeted, personalized customer journeys based on user behavior, driving higher engagement and conversions.

Schedule a Demo with a member of our team.

Tailored Pricing for Your Business Needs

Frequently Asked Questions

How does the predicted dialler work??

When connected, a predictive dialler works with a list of numbers and connects each of the answered dials with the people who are making the calls. Hosted diallers use a statistical algorithm in order to effectively minimise the amount of time that an agent spends waiting for the next conversation. At the same time a power dialler allows the people on the other end of the line to spend less time waiting for an agent to become available, effectively maximizing efficiency. If all of the agents are busy, then the algorithm resets itself until an agent becomes available, and the call is put through immediately to ensure that no valuable time is lost.

Can you customize the dialler to my needs?

All of the diallers can be fully customised in order to meet any and all business needs. Primo Dialler works with numerous clients, each of whom have varying lists of customisations that they would like to use to shape the service in order to work better with them. Our experienced in house technical and design teams are ready and on standby to help customers build any type of dialling service that they want.

How do i control dialling speed?

All of the specifications of the service can be changed depending on your personal preferences. The customer will have full control of the dialler speed and other customisable options. In order to make the necessary changes, all that you are required to do is access the dialler and set the speed as is desired.

Can i integrate existing CRM?

For customers who have CRM, simultaneous functionality with hosted dialler services can be a concern. However, through our carefully maintained specifications, we can easily ensure that both the dialler and the CRM will be able to function with each other without any hindrances to either.

Is support 24 hours?

Full support for our dialling services is available twenty four hours a day, seven days a week. We have a considerable base of clients who utilise our services from all over the world. We understand how crucial dialling time is in maximizing the efficiency of a business, and we want to always be able to help with any issues that may arise. No matter the time or the day, we have experts on constant standby to be able to help ensure that our services are running smoothly and without any concerns.

Will I need infrastructure on-site?

While some other hosted dialler services may require on-site infrastructure in order to function, we do not. Our hosted power dialler service is entirely cloud based and able to be customised over the internet. You will not need to purchase hardware in order to get Primo Dialler.

What are the computer requirements?

Some customers may be concerned about their hardware and if their computer will be able to run the dialling services. Fortunately, all that is needed in order to successfully run the dialler is a computer, a phone and the internet. With those basic requirements set in place, we can do the rest and help you get started in no time at all.

Can i use the dialler on multiple sites?

Fortunately for customers whose business plans involve the use of multiple sites, our hosted predictive dialling services are entirely web based. This means that they can be easily implemented into numerous sites, and maintained easily and effectively without the requirement of additional, more advanced articles of hardware.

Who provides the calls?

At Primo Dialler, we provide our own network that is carefully maintained and designed to specialise in handling the appropriate call centre traffic. All of the call traffic is immediately routed over to our specialised network. This means that the customer will never have to worry about working with hardware requirements or experience any issues with call quality. Our servers are designed to ensure that the customer receives the best possible call quality each time a call is placed.

What kind of training do I and my agents need?

The training is very simple and our step-by-step approach to how you get started will have you using predictive dialling within minutes after initial set up. Your agents will quickly become comfortable with our system. Your time spent on training will be far more productive and you can focus more of your efforts on selling techniques and overcoming objections.

Copyright© Primo Dailler. All Rights Reserved.

hello@primodialler.com

0161 710 2740